Why have an audit?


It has been my past experience that if an organisation commissions an audit, then auditors come in and go about auditing the premises in a dry and prescriptive way, the organisation simply ends up with a report that invariably sits gathering dust on a shelf, in essence there is very little 'buy in'.


My philosophy of audits and solutions

My way of working is that the senior management team, or those responsible for the proper running of the organisation, spend time with me as the auditor - a skilled disabled professional - and by doing so gain a much greater understanding of the reasons behind the recommendations that are being make.  Therefore there becomes a greater ownership of the need for change and an awareness of the reasons and priorities.


By undertaking the audit in partnership knowledge is shared and the report becomes a living document that is used as a blueprint for change.


As we make the journey through your premises and the structures and systems of your organisation, we record the good practice as well as the barriers to inclusion.  We discuss potential solutions and practical applications for improvements whilst looking at the building regulations and any legislative requirements.  These processes will be documented in a logical way, evidenced with photographs.  Options for change and rating priorities will be suggested.


Finally, the draft document is discussed with you and your team prior to a final sign off.

The Musée Picasso, Paris, re-opened in 2014 following a five year refurbishment costing €52m (around £43.5m).


Curators please note that access is not just about buildings but must include exhibitions


Meet the Creators of Venice's First Wheelchair-Accessible Gondola


Condé Nast Traveler article by Julia Buckley



Gondolas4all has opened up the

city to wheelchair users.



“It was like being on a sailboat,” he says. “Moving through space in a very silent and beautiful way—the way it connects you to the water is magical. I’d never really processed that when I’d looked at gondolas before. I mean, they’re beautiful things, and I’ve got loads of photos of them, but being in one was really transportive.”

Tony Heaton will never forget his first gondola ride in Venice.

Photo credit: Alessandro Dalla Pietà

If Heaton—a British sculptor who was awarded an OBE by the Queen in 2013 for services to the arts—found it particularly inspiring, it’s not just because of his day job. He’s a wheelchair user, and in the 18 years he’s been visiting the city, usually timed for the Venice Biennale, riding a gondola has never been a possibility. Until last year, that is, when two gondoliers decided to take matters into their own hands and launch the world’s first wheelchair-accessible gondola.


“We’d noticed disabled people who wanted to go for a ride many times,” Alessandro Dalla Pietà, a fourth-generation gondolier tells Condé Nast Traveler. “A few times we’d helped someone on by ourselves, but it was tricky and we had to manhandle them. Then one day we were just chatting between jobs, and we just decided we wanted to spread a bit of positivity. So we came up with the idea, and then we tried to work it out.”


“Try” is the right word. It took Dalla Pietà and his colleague, Enrico Greifenberg, four years to bring the project to fruition. First they signed up two local architects and consulted with the Venice branch of a disability organization. Next, two local companies designed a jetty made entirely out of recycled materials and a platform elevator that loads a wheelchair, cantilevers it out over the water and lowers it into the gondola. The idea was viable, they realized; now they just needed the money to make it happen.


The project came in at €120,000 ($130,000); the Veneto regional authorities offered €50,000, and the owner of a hotel near Padua, 30 minutes away, pledged €20,000. Dalla Pietà and Greifenberg hoped crowd-funding would make up the rest, but it only raised €4000. Instead of giving up, they took out a bank loan and pressed ahead. Gondolas4all gave its first ride last April.


It’s an astonishing story, perhaps all the more so because neither founder has wheelchair-using friends or family. “We did it because we thought it was the right thing to do,” says Dalla Pietà, simply. “For a wheelchair user, arriving in Venice can be like landing on the moon. We wanted to make a statement: That if we could make a gondola, of all things, accessible, you can make anything accessible. You just have to use your brain.”


Sixty wheelchair users have used the Gondolas4all service so far, and word is spreading that the world’s most picturesquely inaccessible city has opened up a little. “So many of my guests have wanted to experience a gondola ride but weren’t able to,” says Marco Maggia, the man who donated €20,000. Maggia lost his daughter, Eleanora, to spinal muscular atrophy; his hotel, the Ermitage Bel Air, specializes in accessible tourism. “Now they can. Venice is best seen from the water, and Gondolas4all has opened up the city.”


Tony Heaton agrees. “They take you off the Grand Canal and round all the little canals and backstreets that you can’t get to in a wheelchair—places I’d never been.” Opening up the nooks and crannies is important, but doing it with dignity is crucial. “Our riders know they can do it safely, they won’t be manhandled, they don’t need a carer or a special gondola to do this—they can do it autonomously,” says Dalla Pietà, who put all 19 of his colleagues at the Piazzale Roma gondola station through training: Not just in elevator operation, but in dealing with physical and mental disabilities. “We’re well prepared,” he says. “There are 21 gondoliers in Venice all ready to welcome people with disabilities.” In the meantime, they’re still crowd-funding to pay off those loans—anyone wanting to donate or book a ride can do so through their website.


Venice is accessible, insists Dalla Pietà—it just takes a lot of advance planning. But he’s hoping others will follow Gondolas4all’s lead. For Heaton, the project is as much a symbol as a practical addition. “Venice is a tough city for a wheelchair user,” he says. “But this is a little chink in the curtain.”


 Represented by:  Anne Yates


Mob: 07729 599 909




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